Job Order #194
This position follows a 4-day, 10-hour-per-day schedule (4x10).
Current shift options include:
Typical schedules may include:
Employees are expected to work at least one weekend day each week.
Overnight shifts are not currently the primary staffing need, but occasional overnight coverage may be required in the future based on business needs.
There is no strong preference between the currently available shifts. Flexibility and willingness to support changing scheduling needs are important for success in this role.
The Technical Support Engineer provides front-line and Tier 2 technical support for customers using live video, broadcast, and media distribution products and services. Customers may include major media organizations, content owners, cable networks, and professional sports organizations.
In this role, you will help bring live event services online, troubleshoot customer issues in real time, manage and resolve support tickets, document technical findings, and escalate complex issues when necessary.
This position operates within a 24x7x365 technical support environment. Candidates must be comfortable working a structured shift schedule, including at least one weekend day per week, and must be flexible as business needs evolve.
Job Order #193
Security Clearance: Top Secret required
Location: Washington, DC
Employment Type: Full-Time
We are seeking an experienced ServiceNow Architect to provide technical leadership and architecture support for a federal technology program in the Washington, DC area.
The ServiceNow Architect will be responsible for designing scalable ServiceNow solutions, establishing technical standards, leading design discussions, overseeing development and release activities, and ensuring solutions meet business, security, performance, and platform requirements.
This role will work closely with clients, business stakeholders, developers, administrators, and program leadership to translate complex requirements into sustainable ServiceNow architectures.
This position requires on-site work in Washington, DC. Candidates must live within commuting distance of Washington, DC or be willing to relocate prior to starting the position.
Job Order #192
Security Clearance: Top Secret required
Location: Washington, DC
Employment Type: Full-Time
Job Summary
We are seeking an experienced ServiceNow Developer to support a federal technology program in the Washington, DC area. The ServiceNow Developer will design, develop, configure, test, and maintain ServiceNow solutions supporting IT service management, Service Catalog, workflow automation, integrations, and custom applications.
This position requires on-site work in Washington, DC. Candidates must live within commuting distance of Washington, DC or be willing to relocate prior to starting the position.
Job Order #191
Proposal Manager (Government Contracting)
The Proposal Manager will play a key role in a growing proposal team, driving high‑quality, compliant, and compelling proposal submissions for federal customers. The ideal candidate brings exceptional writing and editing skills, deep experience in government contracting, and the ability to manage complex, multi‑volume proposal efforts from concept through submission.
Responsibilities
Identify and clarify proposal opportunities, requirements, and strategic needs.
Analyze RFPs/RFQs and develop detailed compliance matrices aligned to all customer requirements.
Lead the development of proposal content, including executive summaries, technical/management approaches, staffing plans, past performance, and evaluation criteria.
Write, revise, and edit proposal sections to ensure clarity, compliance, and customer‑focused messaging.
Participate in color team reviews and incorporate feedback to strengthen organization, narrative, and compliance.
Prepare proposal graphics such as figures, tables, and hyperlinks to enhance readability and impact.
Maintain and improve proposal libraries, including past performance, boilerplate content, and customer profiles.
Continuously expand subject‑matter knowledge through professional development and industry engagement.
Minimum Qualifications
Bachelor’s degree in English, Technical Writing, Communications, Business Administration, or related field.
5+ years of experience developing federal proposals, including IDIQs and complex RFQs/RFPs.
Experience submitting proposals through government submission portals (e.g., Symphony).
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Visio; SharePoint experience preferred.
Demonstrated ability to write about technical concepts such as IT infrastructure, software/application modernization, O&M, cloud services, and interoperability.
Strong ability to interpret customer requirements and produce compliant, high‑quality responses.
Proven ability to manage deadlines, shifting priorities, and both independent and collaborative work.
Preferred Qualifications
Knowledge of Health Information Technology.
Experience using the Shipley Proposal Guide.
Familiarity with federal customers such as DoD, VA, DHA, VHA, HHS, and related agencies.
Job order #190
National Channel Account Manager – Strategic National Partner (Austin Metro Area)
As a National Channel Account Manager, you will serve as a dedicated, on‑the‑ground resource for one of our most strategic national partners. Based in the Austin, Texas metro area, you will focus on developing and expanding business within the partner organization by building deep relationships across all levels — from individual sellers to executive leadership.
Through high‑impact, in‑person engagement such as on‑site trainings, floor days, custom events, and joint business planning, you will drive partner enablement, increase deal registrations, and grow closed‑won business. You will also take a leadership role in activating partner incentive, SPIFF, and rebate programs, collaborating closely with internal program teams to drive adoption, participation, and measurable ROI.
Success in this role is defined by business growth, platform adoption, partner activation, and increased brand awareness through joint success stories.
Responsibilities
Build and maintain strong relationships with sellers, sales leaders, and executives across the partner organization.
Serve as the primary local point of contact, maintaining a consistent in‑person presence at partner offices in the Austin metro area.
Engage partner executives to strengthen alignment, secure buy‑in, and advance strategic initiatives.
Conduct deep discovery to understand the partner’s organizational structure, segmentation, goals, and seller motivators.
Develop and execute joint strategic business plans, including sales, marketing, enablement, and certification objectives.
Deliver on‑site trainings, enablement sessions, and floor days to equip partner sellers with product knowledge, positioning, and best practices.
Plan and execute custom partner events (e.g., lunch‑and‑learns, executive briefings, joint customer engagements) that generate demand and drive deal registrations.
Lead activation of incentive, SPIFF, and rebate programs by partnering with internal program teams to drive adoption and measurable ROI.
Drive deal registrations and partner‑sourced pipeline; meet or exceed targets for sourced pipeline and closed‑won revenue.
Align regional sales teams with their partner counterparts to ensure consistent field‑level engagement.
Facilitate account‑mapping sessions to generate measurable channel‑sourced pipeline.
Coordinate joint marketing initiatives with channel marketing teams, ensuring activities align with business goals and ROI expectations.
Lead quarterly business reviews (QBRs) with partner and internal leadership.
Drive partner engagement with available tools, resources, and marketing campaigns.
Collaborate with direct sales and customer success teams to support overall partner relationship management.
Monitor partner performance, track KPIs, and provide regular updates including forecasts, competitive insights, and partner trends.
Maintain accurate pipeline and forecasting; meet assigned monthly sales volume targets.
Serve as a subject matter expert on channel topics (e.g., deal registration, partner planning, incentive platforms) and share best practices across the channel organization.
Maintain accurate records in Salesforce.
Ensure partner compliance with agreements and rules of engagement.
Travel up to 50%, including regular local travel within the Austin metro area.
Other Duties
Participate in team meetings and cross‑functional discussions.
Provide coverage for team members when needed.
Responsibilities may evolve based on business needs.
Performance Metrics
Net‑new revenue attainment.
Increase in deal registrations.
Growth in partner‑sourced pipeline and closed‑won business.
Completion and execution of partner strategic business plans.
Minimum Qualifications
Bachelor’s degree in a relevant field (preferred).
Familiarity with standard concepts, practices, and procedures within the IT security industry.
Minimum 5 years of sales experience; channel sales required.
Experience working with large national partners (e.g., CDW, Insight, Connection); direct experience with national reseller ecosystems strongly preferred.
Must reside in or be willing to relocate to the Austin, Texas metro area.
Required Skills
Demonstrated sales aptitude; assertive, persistent, consultative, and results‑driven.
Strong understanding of partner ecosystems and national partner structures.
Experience driving partner performance through incentive, SPIFF, and rebate programs.
Excellent verbal and written communication skills.
Strong presentation and training delivery capabilities.
Exceptional time‑management and organizational skills.
Strong collaboration and teamwork abilities.
Analytical and strategic mindset with strong negotiation skills.
Ability to quickly understand partner needs and position solutions accordingly
Skilled at simplifying complex concepts and influencing partner stakeholders.
Ability and willingness to travel up to 50%.
Job Order #187
Sr. AI Engineer I (Salesforce)
As a Sr. AI Engineer I (Salesforce), you will play a key role in advancing a Salesforce‑centered modernization and digital transformation initiative. You will design, build, and deploy AI‑driven Salesforce applications, autonomous agents, intelligent workflows, and decision‑support capabilities that enhance mission outcomes through automation, predictive insights, and human‑AI collaboration.
This role requires deep Salesforce engineering expertise combined with hands‑on experience implementing Agentforce, Einstein AI, Prompt Builder, Data Cloud, and generative AI capabilities. You will work within an AI‑enabled development team focused on delivering mission‑critical solutions through intelligent automation, agentic AI, modern engineering practices, and continuous innovation.
Responsibilities
Minimum Qualifications
Job Order #186
Salesforce Application Developer
As a Salesforce Application Developer, you will contribute to a Salesforce‑driven modernization and digital transformation initiative. You’ll design, build, and deploy scalable, user‑focused applications that enhance mission outcomes, streamline business processes, and improve operational efficiency.
This role operates within an AI‑enabled engineering environment, leveraging agentic development tools, AI‑assisted coding, intelligent testing, and modern delivery practices to accelerate the development of mission‑critical Salesforce solutions. You’ll work as part of a high‑performing team responsible for delivering secure, scalable, and innovative applications using both traditional engineering expertise and advanced AI‑driven development workflows.
Responsibilities
Minimum Qualifications
Job Order #185
Senior UiPath Developer
Clearance Required: Active DoD Secret Clearance
Location: Remote
Job Type: Full‑time
About the Role
As a Senior UiPath Developer, you will design, build, and deploy automation solutions using UiPath’s full ecosystem, including Orchestrator and Document Understanding. You’ll work closely with analysts, architects, and federal stakeholders to transform manual processes into scalable, measurable automations that drive operational efficiency.
This role is ideal for someone who thrives in dynamic environments, enjoys solving complex workflow challenges, and is passionate about advancing automation maturity within mission‑driven organizations.
Responsibilities
Develop production‑grade unattended automations using UiPath Studio and REFramework.
Configure and optimize Document Understanding components, including Taxonomy Manager, Data Extraction, Validation, and Classification.
Build and refine Form Extractor and ML Skill‑based classifiers and extractors.
Monitor, maintain, and enhance automations in UiPath Orchestrator.
Create prototypes and proofs of concept to demonstrate emerging UiPath capabilities.
Explore and implement AI/ML, OCR, and intelligent automation techniques.
Train and support stakeholders on automation functionality and best practices.
Contribute to automation governance, documentation standards, and code review processes.
Mentor junior developers and guide them on REFramework and DU best practices.
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
U.S. Citizenship.
Active DoD Secret Clearance.
2+ years of UiPath development experience (Studio, Orchestrator, Document Understanding).
2+ years of object‑oriented programming experience (C#, VB.NET, Java, or Python).
Proven experience delivering multiple production‑grade unattended automations using REFramework.
Proven experience building Document Understanding workflows.
Strong analytical, communication, and problem‑solving skills.
Preferred Qualifications
UiPath Advanced Developer Certification or higher.
Experience working within DoD environments or compliance frameworks.
Ability to document complex technical processes clearly and concisely.
Enterprise/Strategic Account Executive
Job Order #184
The Enterprise/Strategic Account Executive is responsible for driving growth across assigned customer accounts and maximizing opportunities within large organizations (1,500+ employees). This role focuses on acquiring net‑new customers, re‑engaging lapsed accounts, and expanding relationships through consultative, value‑driven engagement. The ideal candidate combines strong sales execution with deep understanding of security, collaboration, and workforce‑enablement technologies.
Minimum Qualifications:
Job order #178 & #179
Senior Director, Account Executives (Enterprise & Strategic)
Location: One opening in Clearwater, FL and one in Arlington, VA
About the Role
The Senior Director of Account Executives (Enterprise/Strategic) leads a high‑performing sales organization responsible for driving new business growth and reactivating dormant enterprise accounts. This leader ensures consistent quota attainment, operational excellence, and the development of world‑class sales talent. The role requires exceptional coaching capability, deep enterprise sales expertise, and the ability to run a predictable, data‑driven revenue engine across monthly, quarterly, and annual cycles.
Responsibilities
Team Leadership & People Management
Manage day‑to‑day needs of the team, including scheduling and time‑off approvals.
Lead, coach, and develop a high‑performing enterprise sales team to achieve monthly and quarterly revenue targets.
Conduct weekly pipeline reviews and maintain accurate forecasting across all direct reports.
Identify performance gaps and partner with People Operations on training, development, and corrective actions.
Make recommendations on hiring, promotion, advancement, and performance management decisions for the team.
Sales Strategy & Execution
Develop and execute sales strategies aligned with the company’s go‑to‑market priorities.
Ensure mastery of core enterprise sales skills across the team, including discovery, negotiation, prospecting, and closing.
Maintain accurate reporting, pipeline hygiene, and operational rigor across all sales activities.
Support complex deal cycles by partnering with Legal, Security, Finance, and Support teams to remove friction and accelerate time‑to‑close.
Drive reactivation of lapsed enterprise accounts and expansion of new business opportunities.
Cross‑Functional Collaboration
Partner closely with Sales Development on pipeline generation, skill‑building workshops, and strategic alignment.
Represent the sales organization at internal and external events as needed.
Provide coverage for team members during absences to ensure continuity of business operations.
Operational Excellence
Maintain a combined pipeline view for the entire team and ensure targets are consistently exceeded.
Uphold company values, policies, and operational standards.
Perform additional responsibilities as assigned.
Performance Expectations
60%+ of Account Executives achieving quota each month.
100% attainment of monthly revenue targets for the team.
Consistent maintenance of sub‑metrics required to support quota and revenue goals.
Minimum Qualifications
5+ years of people‑management experience leading enterprise or strategic sales teams.
Background in SaaS or technology sales strongly preferred.
Proficiency with Google Workspace and Microsoft Office.
Experience using modern web browsers and cloud‑based tools.
Strong verbal and written communication skills.
Excellent time‑management, prioritization, and organizational skills.
Demonstrated mastery of enterprise sales fundamentals: discovery, prospecting, rapport‑building, negotiation, and closing.
Senior Solutions Architect III
Job Order #176
Location: Reston, VA
Security Clearance Required: Active TS/SCI with CI Polygraph
Period of Performance: Base year plus four option years
Job Summary
The Senior Solutions Architect III provides strategic technical leadership across a portfolio of enterprise products and mission capabilities. This role drives architecture, modernization, and long-term technical evolution across cloud infrastructure, DevSecOps, platform services, AI/ML, cybersecurity, and Zero Trust environments supporting mission operations.
The Senior Solutions Architect III partners closely with Product Management, senior engineers, technical leads, executive stakeholders, and government customers to shape product roadmaps, guide architectural direction, and deliver scalable, resilient, and future-ready solutions. The role also serves as a trusted advisor to senior customer technical leaders while fostering innovation, operational excellence, and strategic growth across the program portfolio.
Key Responsibilities
Required Qualifications
Extensive experience in one or more of the following areas:
Preferred Qualifications
Work Environment
This position is based in Reston, Virginia and requires an active TS/SCI clearance with CI Polygraph. The role supports mission-focused technical delivery across complex, classified, and multi-domain environments.
Job Order #175
SDR Team Manager
Role Overview
The SDR Team Manager leads a high‑performing team of 10–12 Sales Development Representatives and is accountable for driving consistent attainment of monthly pass goals. This role blends people leadership, sales strategy, and operational rigor. The manager develops effective prospecting content, optimizes outreach workflows, and ensures the team executes a structured, data‑driven approach to pipeline generation.
Responsibilities
Lead daily team stand‑ups to align on expectations, review weekly/monthly/quarterly production goals, and communicate product or process updates that impact prospecting.
Create high‑quality email and call content designed to generate interest and engagement from prospective customers.
Review and respond to “What’s Working” updates to ensure messaging and outreach strategies remain effective and aligned.
Maintain accurate reporting on team performance, pass metrics, and other key operational data.
Analyze sub‑statistics to identify trends, performance gaps, and opportunities for improvement across the SDR team.
Provide targeted coaching, skill development, and performance management for SDRs who need additional support.
Serve as a subject‑matter expert in prospecting, discovery, rapport‑building, and other essential components of the sales cycle.
Meet or exceed individual performance goals to contribute to overall team success.
Model and reinforce the company’s mission, values, and culture in all interactions.
Support day‑to‑day operational needs of the SDR team and remove barriers to productivity.
Provide informed recommendations regarding hiring, promotions, performance management, and disciplinary actions for SDR team members.
Minimum Qualifications
Experience using Gmail, Google Docs, and Google Workspace tools.
Proficiency with Microsoft Office (Word, Excel).
Experience with sales prospecting tools and platforms.
Familiarity with major web browsers (Chrome, Internet Explorer, etc.).
Demonstrated leadership experience managing or mentoring sales teams of similar size.
Mastery of core sales skills including closing techniques, discovery, prospecting, and relationship‑building.
Strong verbal and written communication skills.
Excellent time‑management, prioritization, and organizational abilities.
Job Order #173
Contract: 6 months
Clearance Required: Active Secret Clearance
Network Engineer / Cybersecurity Specialist – Medical Device Security
Overview
The Network Engineer / Cybersecurity Specialist supports the Medical Device System Security (MDSS) Program Management Office (PMO) for the National Capital Region (NCR) Directorate of the Defense Health Agency (DHA). This role provides direct cybersecurity and network security support for Walter Reed National Military Medical Center (WRNMMC) and Alexander T. Augusta Military Medical Center (ATAMMC).
The position focuses on securing, monitoring, and managing cybersecurity risks associated with network‑connected medical devices and clinical systems within Military Treatment Facilities (MTFs). The specialist ensures compliance with Department of Defense (DoD) cybersecurity requirements, supports Risk Management Framework (RMF) activities, and safeguards clinical environments while maintaining system availability for patient care and mission readiness.
This role serves as a subject matter expert (SME) in medical device cybersecurity, bridging clinical engineering, IT, and cybersecurity teams.
Responsibilities
Medical Device Cybersecurity
Lead cybersecurity efforts for networked medical devices such as imaging systems, infusion pumps, and patient monitoring platforms.
Assess and manage risks related to medical device connectivity and interoperability.
Support secure onboarding, configuration, and lifecycle management of medical devices.
Provide cybersecurity guidance to clinical and operational staff.
Risk Management Framework (RMF) & Compliance
Support cybersecurity inspections, audits, and accreditation activities.
Ensure compliance with DoD cybersecurity policies, STIGs, and related directives.
Maintain RMF documentation, including authorization packages and continuous monitoring artifacts.
Coordinate with Information Assurance and Cybersecurity teams on compliance requirements.
Threat & Vulnerability Management
Conduct continuous monitoring of medical device vulnerabilities and emerging threats.
Analyze intelligence from CISA ICS advisories, CVE databases, FDA safety alerts, and vendor bulletins.
Perform vulnerability assessments and coordinate remediation with stakeholders.
Support incident response activities impacting clinical systems.
Track and report vulnerability remediation progress.
Network Security & Architecture
Collaborate with network engineering teams to ensure proper segmentation of medical device networks.
Validate secure communication pathways and network security controls.
Support implementation of Zero Trust principles where applicable.
Contribute to network security architecture improvements.
Monitoring, Reporting & Analytics
Develop dashboards and reports to track device security posture, vulnerabilities, and remediation status.
Provide leadership briefings on cybersecurity risks, trends, and mitigation strategies.
Generate metrics and analytics to support operational and strategic decision‑making.
Collaboration & Integration
Partner with Clinical Engineering (Biomed), Network Engineering, Cybersecurity, and clinical teams.
Facilitate communication between technical and non‑technical stakeholders.
Support cross‑functional initiatives to enhance medical device security.
Innovation & Continuous Improvement
Identify opportunities to strengthen medical device cybersecurity processes and controls.
Contribute to policy development, procedural updates, and white papers.
Support pilot programs and emerging technologies for secure medical device integration.
Stay current with evolving threats, technologies, and best practices.
Qualifications
Education
Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience).
Experience
5+ years of cybersecurity engineering experience, preferably in healthcare or DoD environments.
Experience securing medical devices or operational technology (OT) systems.
Hands‑on experience with vulnerability management tools and processes.
Technical Knowledge
Strong understanding of RMF, NIST frameworks, and DoD cybersecurity requirements.
Knowledge of network security architecture, segmentation, and secure communication protocols.
Familiarity with SIEM, IDS/IPS, endpoint protection, and vulnerability management platforms.
Understanding of medical device communication standards and OT environments is a plus.
Certifications & Compliance
Must meet DoD 8570 requirements (IAT Level II or higher, IAM preferred).
Security+ required.
Active security clearance required.
Knowledge of Federal Acquisition Regulations (FAR).
Skills & Competencies
Strong analytical and risk management capabilities.
Ability to communicate complex technical concepts to non‑technical audiences.
Effective collaboration across clinical, operational, and technical teams.
Strong problem‑solving and critical‑thinking skills.
Fluent in written and spoken English.
Preferred Qualifications
Experience
Experience working in a Military Treatment Facility (MTF) or federal healthcare environment.
Hands‑on experience with RMF accreditation processes.
Familiarity with medical device cybersecurity guidance from FDA, DHS, and DoD.
Technical Expertise
Knowledge of MHS GENESIS or similar EHR systems.
Familiarity with HL7, DICOM, and medical device communication protocols.
Experience with threat intelligence platforms, vulnerability management tools, and analytics/reporting tools (Power BI, Tableau).
Windows and Linux systems administration experience.
Strong understanding of STIGs and DoD hardening requirements.
Additional Certifications
Advanced cybersecurity certifications (CISSP, GIAC, CEH).
Healthcare‑specific certifications (HCISPP).
Job Order #171
TS/SCI FSP cleared Customer Support Specialist – Secure Cloud Operations
Clearance Required: Active TS/SCI with Full‑Scope Polygraph
Locations: Redmond, WA • Atlanta, GA • Annapolis Junction, MD • Reston, VA
Additional Requirements: CJIS Investigation • Active Passport
Work Environment: Onsite in a secure facility
Schedule: Fixed 10‑hour shifts (Sun–Wed or Wed–Sat)
About the role
We are seeking a Customer Support Specialist to join our secure cloud operations team supporting mission‑critical government environments. This role blends technical troubleshooting, customer advocacy, and operational excellence. You will diagnose customer‑reported issues, coordinate high‑priority incident response, and contribute to continuous improvement across enterprise cloud services.
The ideal candidate brings strong customer‑service instincts, analytical problem‑solving skills, and the ability to operate with professionalism in high‑pressure, high‑security environments.
Job Order #166
Defense Readiness & Sustainment Growth Leader
About the Role
We are seeking a strategic Defense Business Development Executive with deep expertise in readiness, sustainment, lifecycle support, and modernization across all Department of War (DoW) military services. This leader will drive growth by shaping opportunities, influencing acquisition strategies, and positioning differentiated solutions that improve mission‑capable rates, availability, and operational readiness of defense systems.
You will own the Defense Readiness & Sustainment growth strategy, build trusted relationships across military services, and lead the pursuit and capture of large, complex sustainment and modernization programs.
Responsibilities
Growth Strategy & Pipeline Leadership
Own the Defense Readiness & Sustainment pipeline across all DoW military services.
Develop and execute growth strategies, account plans, and multi‑year business development roadmaps.
Identify, shape, and capture high‑value opportunities tied to readiness, sustainment, depot operations, logistics, and modernization.
Drive disciplined pipeline management, forecasting, and win strategies from early shaping through award.
Customer & Market Engagement
Build trusted relationships with senior DoW stakeholders, including Program Acquisition Executives (PAEs), sustainment commands, depots, and combat support organizations.
Engage early with customers to shape requirements, acquisition pathways, and funding strategies.
Monitor readiness initiatives, budget trends, and sustainment policy drivers to inform investment priorities.
Solution Development & Positioning
Translate warfighter readiness needs into compelling, compliant business solutions across maintenance, logistics, modernization, and lifecycle sustainment.
Partner with engineering, operations, technology, and supply chain teams to ensure solutions are scalable, affordable, and operationally viable.
Develop value propositions that demonstrate measurable improvements to readiness metrics, cost efficiency, and mission resilience.
Align sustainment solutions with lifecycle phases—from post‑production support to modernization and technology refresh.
Capture & Proposal Leadership
Lead capture strategies for sustainment, depot support, readiness analytics, and logistics programs across all DoW military services.
Establish strategic teaming relationships with OEMs, primes, and industry partners to expand capability depth.
Lead proposal development efforts that clearly link technical approaches to customer readiness outcomes.
Negotiate and close contracts, task orders, and strategic partnerships in alignment with FAR/DFARS requirements.
Basic Qualifications
Bachelor’s degree, or four (4) additional years of professional experience in lieu of a degree.
10+ years of experience in sales, capture, or business development.
Proven success shaping, selling, and closing large readiness and sustainment programs across DoW military services.
Strong understanding of major DoW programs, priorities, and sustainment missions.
Demonstrated experience in client relationship management and strategic account development.
Excellent communication, relationship‑building, and strategic thinking skills.
Experience with innovative acquisition pathways (SBIR, CSO, etc.).
Preferred Qualifications
Master’s or Doctorate degree.
Job Order #167
Director, Account Executives (SMB)
Location: Arlington, VA
Direct Reports: Yes (8–12 Account Executives)
About the Role
The Director of Account Executives (SMB) leads a high‑performing team responsible for driving new business growth and reactivating lapsed customer accounts. This leader ensures consistent quota attainment, operational excellence, and the development of world‑class sales talent. The role requires strong coaching capability, deep sales expertise, and the ability to manage a predictable, data‑driven revenue engine.
Responsibilities
Team Leadership & Performance Management
Lead, coach, and develop a team of 8–12 SMB Account Executives into top‑tier sales professionals.
Monitor individual and team performance metrics to ensure consistent quota achievement.
Conduct weekly pipeline reviews to ensure forecast accuracy and healthy pipeline coverage.
Provide hands‑on deal support, including objection handling, negotiation guidance, and assistance with closing strategies.
Identify performance gaps and implement targeted coaching, training, or corrective actions.
Provide recommendations on hiring, promotion, disciplinary actions, and performance management for direct reports.
Sales Execution & Operational Excellence
Maintain accurate reporting, forecasting, and pipeline hygiene across the team.
Drive adoption of best‑in‑class sales methodologies, including discovery, prospecting, negotiation, and closing.
Prioritize workload and guide daily activities to maximize productivity and revenue impact.
Support reactivation of dormant accounts and expansion of new business opportunities.
Partner with Training leadership to implement development programs, skill drills, and performance‑improvement plans.
Cross‑Functional Collaboration & Additional Duties
Represent the sales organization at internal or external events as needed.
Support onsite or in‑person customer meetings when required.
Provide coverage for team members during absences.
Uphold company values, policies, and operational standards.
Perform additional responsibilities as assigned.
Performance Metrics
70%+ of Account Executives achieving monthly quota.
100% attainment of monthly revenue targets.
Consistent maintenance of sub‑metrics required to support quota and revenue goals.
Minimum Qualifications
Bachelor’s degree preferred.
2+ years of people‑management experience, ideally within a sales organization.
Background in SaaS sales strongly preferred.
Proficiency with Google Workspace and Microsoft Office.
Experience using modern web browsers and cloud‑based tools.
Strong verbal and written communication skills.
Excellent time‑management, prioritization, and organizational skills.
Demonstrated mastery of core sales skills: discovery, prospecting, rapport‑building, negotiation, and closing.
Job Order #160
Tier 2
Shift Hours:
Day Shift: 5:30 AM – 4:00 PM
Location: Herndon, VA
Federal Network Systems Engineer (Senior)
Clearance: DOD Secret
About the Role
We are seeking a Senior Federal Network Systems Engineer to support advanced operations for Azure Core Networking within secure Government Cloud environments. This role provides Tier 1.5–Tier 2 engineering support across mission‑critical federal networking infrastructure, including Physical Networks, ExpressRoute, VPN, and enterprise network services.
You will serve as an escalation point for complex incidents, contribute to service reliability, and support 24x7 operational environments. This position requires strong troubleshooting skills, hands‑on experience with Azure networking, and the ability to guide junior engineers while collaborating across engineering teams.
What You’ll Do
Triage, investigate, and resolve moderate‑complexity customer and deployment incidents in federal environments
Use SPAN/packet capture tools to analyze traffic and identify performance or connectivity issues
Support WAN‑related incident troubleshooting with internal teams and external carriers
Assist with deployment and onboarding of Microsoft ExpressRoute, including validation and basic troubleshooting
Validate and troubleshoot network configurations prior to production deployment
Support PulseVPN implementations, including configuration validation and connectivity troubleshooting
Perform initial root‑cause analysis (RCA) and document findings for escalation
Support network decommissioning activities in alignment with compliance requirements
Provide guidance to Tier 1 and Tier 1.5 engineers during incident handling
Develop and maintain runbooks, troubleshooting guides, and knowledge base documentation
Act as an escalation resource for complex issues during 24x7 operations
Coordinate with external providers (AT&T, BT, Verizon, Equinix, etc.) for incident updates and onboarding
Participate in post‑incident reviews and recommend operational improvements
Minimum Qualifications
U.S. Citizen residing in the United States
Active DoD Secret clearance and CJIS background check
3–4+ years of experience in network operations or technical support
Intermediate knowledge of enterprise networking architectures, including BGP, OSPF, and secure VPN technologies
Hands‑on experience with Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN)
Experience with SPAN sessions, packet capture analysis, and RCA in hybrid or secure networks
Ability to troubleshoot independently and make sound decisions in high‑availability environments
Ability to operate autonomously in a 24x7 environment and serve as a senior escalation point
Strong attention to detail with commitment to documentation and operational standards
Customer‑focused mindset with the ability to manage competing priorities in regulated environments
Job Order #156
Staff Software Engineer
Location: Clearwater, Florida
About the Role
We are seeking a Staff Software Engineer to join our Architecture Team, the group responsible for the foundational systems that power our core platform. This is a full‑stack, hands‑on technical leadership role—not people management. You will guide architectural direction, deliver high‑impact code, and influence engineering strategy across teams.
You will work across a distributed platform and microservices ecosystem deployed in multiple AWS regions, ensuring the environment meets rigorous compliance standards including FedRAMP Moderate, SOC 2, and ISO 27001. This role is ideal for an engineer who thrives in complex systems, enjoys solving large‑scale technical challenges, and leads through expertise and collaboration.
Responsibilities
Architectural Leadership
• Own the evolution of major subsystems, including GraphQL APIs, event‑driven communication patterns (EventBridge/SQS), and data scaling strategies.
• Drive architectural decision‑making through ADRs and long‑term technical planning.
Full‑Stack Engineering
• Deliver primary technical contributions across Ruby on Rails services, SvelteKit/TypeScript frontends, and AWS serverless infrastructure.
• Lead modernization efforts, including frontend migrations using Vite and Tailwind CSS.
Scalability & Distributed Systems
• Optimize a large‑scale serverless background processing framework supporting 400+ Lambda‑based workers.
• Design and improve event‑driven architectures and asynchronous processing pipelines.
Data Architecture
• Develop multi‑tenant data patterns across MySQL, PostgreSQL, DynamoDB, and Redis.
• Ensure strict tenant isolation and compliance across all data layers.
Cross‑Functional Collaboration
• Translate product and business goals into technical roadmaps.
• Partner with Product, Security, and Infrastructure teams to align priorities and execution.
Technical Mentorship
• Set engineering standards through code reviews, architectural guidance, and mentorship of senior engineers.
Minimum Qualifications
• BS + 10 years, MS + 5 years, or PhD + 4 years of relevant industry experience.
• 5+ years of experience scaling production Ruby on Rails applications.
• Expertise in:
• GraphQL (batch loading, complexity management)
• High‑traffic relational database tuning (MySQL/Postgres)
• Modern frontend frameworks (Vue preferred; SvelteKit or React acceptable)
• TypeScript and component‑driven UI architecture
• Deep experience with AWS services including ECS/Fargate, Lambda, EventBridge, and S3.
• Strong proficiency with Terraform and GitLab CI/CD.
• Experience designing distributed, event‑driven systems.
• Demonstrated Staff‑level leadership, including writing ADRs and building systems for compliance‑regulated environments (FedRAMP, SOC 2, etc.).
Job Order #146
The Account Executive (SMB) is responsible for managing assigned customer accounts and maximizing sales opportunities within those accounts. This role focuses on promoting and selling the organization’s products and services to small and medium‑sized businesses (25–500 employees) with the goal of achieving and exceeding monthly sales quotas. Success requires driving new business acquisition as well as re‑engaging lapsed customer accounts.
Essential Responsibilities
• Promote and sell the organization’s full range of products and services.
• Identify, qualify, and close net‑new customers within the assigned territory.
• Build and maintain a healthy pipeline by developing strong relationships with prospects.
• Forecast new business opportunities and maintain accurate sales projections.
• Identify key decision‑makers and drive high‑quality prospecting through cold calling, networking, and outbound engagement.
• Clearly articulate product value propositions and demonstrate how solutions improve customer security and business outcomes.
• Consistently achieve or exceed monthly quotas and performance targets.
• Maintain deep knowledge of product offerings and represent the company at trade shows or industry events as needed.
• Follow up on marketing‑generated leads to create new opportunities and pipeline.
• Strategically negotiate pricing and discounts in alignment with established policies.
• Maintain accurate records of customer interactions, activities, demos, and tasks in compliance with administrative requirements.
Other Duties
• Provide backup support to team members during absences.
• Perform additional responsibilities as assigned.
• Adhere to all company policies and procedures.
• The company reserves the right to modify duties and responsibilities at any time.
Performance Metrics
• Achievement of monthly sales quota.
• High volume of outbound activity, including cold calls, demos, networking, email outreach, and lead cycle management.
Minimum Education & Experience
• Bachelor’s degree preferred.
• Proven track record of success in sales.
• 1–3 years of experience selling software to small or medium‑sized businesses preferred.
• Familiarity with IT security concepts, practices, and industry standards.
• Experience using Salesforce and Gmail.
• Network+ or Security+ certification preferred.
Skills Required
• Excellent verbal and written communication skills.
• Data‑driven approach to business and decision‑making.
• Highly motivated, energetic self‑starter.
• Strong collaboration and teamwork capabilities.
• Ability to work independently with minimal supervision.
Role Overview
The Sales Development Representative (SDR) is responsible for identifying, engaging, and qualifying prospective customers at the earliest stages of the sales cycle. This role researches target accounts, initiates meaningful conversations with potential buyers, and evaluates fit before routing qualified opportunities to the sales team. SDRs partner closely with marketing and sales to execute inbound and outbound lead‑generation programs and maintain accurate activity tracking in CRM and sales engagement tools.
Responsibilities
• Identify and qualify prospective customers who align with the company’s products and services.
• Develop high‑quality opportunities from both inbound inquiries and outbound prospecting.
• Execute structured outreach sequences, including email, phone, and social engagement.
• Respond to and engage inbound leads, assessing needs and determining qualification.
• Collaborate with sales and marketing teams to refine messaging and optimize pipeline generation.
• Build and maintain a consistent prospecting plan, including call scripts and email templates.
• Track all lead‑management and qualification activity in CRM (e.g., Salesforce).
• Ensure smooth handoff to sales by providing clear, detailed qualification notes.
• Support regional sales teams by preparing relevant account insights to enable productive demos.
• Provide backup coverage for team members as needed and follow all company policies and procedures.
Performance Indicators
• Volume of qualified leads passed to sales.
• Conversion rate from qualified leads to completed demos/opportunities.
• Pipeline revenue generated from sourced opportunities.
• Daily/weekly activity metrics (e.g., calls, emails, outreach sequences).
Minimum Qualifications
• Bachelor’s degree or equivalent practical experience.
• Experience using productivity and collaboration tools (e.g., Google Workspace, Microsoft Office).
• Familiarity with CRM platforms and sales engagement tools.
• Understanding of IT, cybersecurity, or related technical concepts is a plus.
Preferred Skills
• Strong verbal and written communication abilities.
• Demonstrated organizational and project‑management skills.
• Ability to maintain a friendly, professional phone presence.
• Persistence and resilience in reaching prospects through multiple touchpoints.
• Ability to leave compelling voicemails and communicate value clearly.
• Highly organized, detail‑oriented, and motivated by results.
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